Aster DM Healthcare has unveiled the myAster app, which is being touted to be the region’s first integrated healthcare platform providing access to hospitals, clinics, diagnostic centers, and pharmacies. The platform extends features to empower patients with end-to-end care facilitation and provide seamless access to its healthcare ecosystem.
Alisha Moopen, Deputy Managing Director, Aster DM Healthcare, said, “Aster DM Healthcare is aligned with the UAE’s 2031 Vision for developing the health sector by providing the best-in-class services and continually updating them. The myAster platform was launched as part of Aster’s commitment to providing equitable, unbiased access to world-class medical care, while we strive to improve the healthcare system’s readiness to manage health risks.”
“The myAster app is developed with the aim of aligning and catering to the constantly changing landscape of medical needs of patients in the UAE and across the world. As healthcare providers, we must be equipped to handle those changes with the latest technologies. The idea of offering accessible personalized healthcare through a single platform that brings together all of the patient journeys is in line with Aster’s vision of providing affordable quality healthcare to all,” Moopen said, adding that Aster’s Digital Health Team has innovated and developed the solution over a period of two years; curating and enhancing the customer experience with a potential to offer healthcare and wellness solutions to over 10 million people.
Brandon Rowberry, CEO of Digital Health, Aster DM Healthcare, said, “The myAster app was created to serve the needs of the citizens across the GCC and is designed with transparency at its core. Patients can access the full spectrum of Aster healthcare services, including a recently added enhancement of connecting with the group’s hospitals.”
“Now our users have access to 200+ Aster hospital doctors for appointment booking. The user interface is easy to navigate, and they can view doctor schedules and slots to select a doctor for consultation. We are also launching our Instant GP feature enabling our users to video consult with a General Practitioner in as early as 30 minutes. As we continue to innovate, we will be adding Homecare services to the myAster app in the near future,” he added.
Patients can use the app for a range of services such as appointment booking, consulting doctors online or in-person, accessing prescriptions, scans, medical records, and order medicines online; delivered to their homes with the touch of a button. Some of the key features of the app include booking appointments from among 430 doctors across five hospitals, 48 clinics, and over 20 medical specialties. The app also allows video consultations, online payments through a secure gateway, access to the online pharmacy with doctor prescriptions delivered to homes within 90 minutes, and ordering health and wellness essentials online as well as to avail offers and deals. Through the app, patients can also access their scans and medical reports.