In today’s complex business environment, achieving operational efficiency is paramount for businesses in the Middle East. The annual Customer Experience Live Intelligence Report ...

The Dubai Integrated Economic Zones Authority (DIEZ), home to more than 5000 companies across its three economic zones: Dubai Airport Free Zone (DAFZ), Dubai ...

The DataFlow Group (DataFlow), a provider of specialised Primary Source Verification (PSV) solutions, has launched Zest User Interface (UI), a modern, applicant-friendly user ...

Genesys has revealed the top 5 predictions that will impact the customer experience industry in 2023.  According to Genesys, in 2023, prioritizing the ...