A new study by Freshworks positions the UAE as a global leader in Artificial Intelligence (AI) knowledge and usage, placing it alongside India ...

Freshworks has announced the appointment of Dennis Woodside as Freshworks’ Chief Executive Officer & President. Woodside, currently Freshworks’ President, will succeed Girish Mathrubootham, ...

Freshworks has announced the appointment of Abe Smith as the company’s Chief of Global Field Operations. He will be responsible for leading field ...

Prasad Ramakrishnan, the CIO of Freshworks, says on the customer service side, AI humanises the conversation What have we achieved so far in ...

Freshworks Inc. has announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports ...

Freshworks has announced that Commercial Bank of Dubai (CBD), a leading banking institution in the UAE, has enhanced its customer service operations with ...

A new report by Freshworks has revealed a surprising juxtaposition for IT teams in the UAE. While on average, IT service requests from employees ...

Freshworks has announced the appointment of Sandie Overtveld as the Senior Vice President for its Asia-Pacific, Japan (APJ), and Middle East and Africa ...